Why are there two different reticles showing in my screen?

If the dot in your optic does not look perfectly round, the distortion may be caused by the way your eye is perceiving the reflection of the LED inside the red dot, making it appear misshapen. This is called astigmatism. Most everyone has some degree of natural astigmatism. Here are a few ways you can tell if the distortion is caused by your eye or if there is a problem with the optic:

1. Take a photo of the dot with your phone. Face the optic towards a plain, dark background. Set the illumination at a reasonable intensity level for the environment (i.e., if you are indoors, don’t’ set it at the highest magnification as the dot may begin to bleed from being too bright for ambient light). Take a photo and compare what the camera is seeing to what your eye is seeing. If the shape is the same, then there may be a problem with your red dot.
2. Look through the dot with both eyes. If the dot changes shape from one eye to the other, the misshapen dot is likely caused by astigmatism.
3. Look through the red dot and rotate the scope on its optical axis. If the irregular shape maintains its position, it is likely how your eyes are seeing the dot. If the irregular shape of the dot rotates with the optic, there may be a problem with the optic.

The appearance of a starburst can be caused simply by having the brightness intensity too high for the environment. Turning the brightness up to the maximum brightness indoors or in low light is very likely to cause the dot or reticle to bleed or look like a starburst, regardless of whether you have an astigmatism, and it is not recommended. Turning down the brightness in many cases will help the dot look crisper while still maintaining quick acquisition.

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